Humber/Ontario Real Estate Course 3 Exam Practice

Which statement is correct when a buyer client submits an offer to a seller with a customer service agreement?

1. Salesperson must act impartially and report to both buyer and seller

2. Salesperson must protect and promote the interests of the buyer client

3. The brokerage remains neutral and avoids conflicts of interest

4. The brokerage is in a multiple representation situation

5. The representative must protect both parties' interests

6. No obligation for salesperson to be competent to the seller

The correct answer is: Salesperson must protect and promote the interests of the buyer client

When a buyer client submits an offer to a seller with a customer service agreement, the correct statement is that the salesperson must protect and promote the interests of the buyer client. This reflects the fiduciary duty that the salesperson has towards their client, which is central to real estate practice. The buyer client has entered into a relationship that expects the salesperson to prioritize their interests throughout the transaction process. In this scenario, the salesperson's commitment is to advocate for the buyer's best interests. They are responsible for negotiating and ensuring that the terms of the offer align with the needs and desires of the buyer client. Protecting and promoting the buyer's interests means providing them with professional advice, being transparent about market conditions, and helping them navigate any complexities involved in the purchase process. Understanding this facet of the client-agent relationship is crucial for real estate professionals, as it fosters trust and ensures compliance with ethical standards. While other statements may address aspects of neutrality or representation, the primary obligation outlined in this instance is the salesperson's dedicated role to the buyer client.